Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. So if you make another attempt to enter the code make sure you use the most recent one sent to you. Make sure you are using the most recent code and not using a prior one. Check the requirements Before moving forward with the troubleshooting steps, ensuring that your device meets the minimum requirements for TurboTax to work correctly is essential.on student loan payments starting after August 2023, but there’s an upside Now you may have student loan interest to deduct to get a bigger refund at tax time. To open a new tab you can press Ctrl+T on your keyboard. That way the window with the box to enter the code stays open but you can also access your email inbox in the new one and switch back in forth The debt ceiling deal recently signed into law has ended the freeze. If you need your browser to get your e-mail, open a new separate window, don't close the TurboTax window. I'm buying a house and all my tax info is with turbo tax and I can't get into my account. Get started > Bikerpap420 New Member CANT GET INTO TURBO TAX ACCOUNT Why can't I get into my account. Make sure to leave the window open that asks you for the code. It appears as though if you close this window and go back after you receive the code, the code will no longer be valid. Taxes Get your taxes done Still need to file Our experts can get your taxes done right.If none of the above works, then please select "I forgot my password" and then select "I don't know my username." The system will then ask for your name, address and SSN, and it will attempt to verify your identity by asking questions from your credit report that only you are likely to know.Īdditional information regarding entering the 6 digit verification code to prevent getting the expired or incorrect code message:.To get access to make your changes, you can have the code sent to your email address or select the Confirm your account in another way option. You will need to gain access to the account and then:ģ.) Under the Security tab, select Two Step Verification and enter your mobile information and password. To get your verification code sent as a text, you have to select that option in your account settings.The phone number will not display when they are closed.If after a reasonable amount of time, you still have not received your 6 digit verification code by email and you have checked your spam folder, please see below alternate methods: Use the form at the link below to be assigned a phone number during business hours. If still unsuccessful, you can phone TurboTax Support, and they can find your account(s). If still no luck after running that on each email address you have, then run the tool yet again, but this time choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters. Get your free credit score and credit report without any hidden fees. You may wish to copy this link so you can paste it into the new browser session. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. We'll take you through the process step-by. Please visit the Contact Us page and select your product to get you to the right person. From the TurboTax File menu, select Import, then click From Accounting Software. After that, follow the steps below to import your TurboTax data into QBDT: Open your tax return in TurboTax. If you try using your email address, and you have more than 1 email address, you should run the tool on each one. In this tutorial, we'll show you how to log in to your TurboTax account and start preparing and filing your taxes. Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. During the import, leave QuickBooks is running and keep your QuickBooks data file open. To get a list of your User IDs and recover account access, you can use the tool at the link below. If that is still unsuccessful, I'll also leave you a method to phone TurboTax Support and they can help you find your account. If you have already tried some of it (or can't do some of it), then skip to the part where it can look you up by SSN and other parameters. Here is how to recover an account using the tool below.
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